FUNDAMENTALS OF ORGANIZATIONAL BEHAVIOUR:Understanding Organizational Behaviour:Fundamental Concepts – Organizational processes – Organizational structure – Organizational Change and Innovation processes;Effectiveness in Organizations:Models of Organizational Behaviour – Systems theory and time dimension of Effectiveness – Developing competencies – Limitations of Organizational Behaviour – Continuing challenges;Social systems and organizational culture:Understanding a Social System – Social Culture, Role,Status – Organizational culture – Influencing culture change – Sustaining the culture – Characteristics of effective Socialization;UNDERSTANDING AND MANAGING INDIVIDUAL BEHAVIOUR:Indivudual differences and work behaviour:Why individual differences are important – The basis for understanding Work Behaviour – Individual differences influencing Work Behaviour;Personality:Sources of personality differences – Personality structure – Personality and Behaviour – Measuring Personality;Attitudes:The nature of Employee Attitudes – Effects of Employee Attitudes – Studying Job satisfaction – Changing Employee Attitudes;Perceptions,Attributions and Emotions:The perceptual process – Perceptual grouping – Impression management – Emotions – Emotional Intelligence;Motivation:Concept of Motivation – Content approaches – Process approaches – Motivation and psychological contract;Job Design, Work andMotivation:Job design and quality of work life – A conceptual model of job design – Job performance outcomes – Job analysis – Job designs: the result of job analysis – The way people perceive their jobs – Designing Job range: Job rotation and job Enlargement – Designing Job depth: Job enrichment – Total quality management and job design;Evaluation,Feedback and Rewards:Evaluation of Performance – Performance Evaluation feedback – Reinforcement theory – A model of Individual rewards – Rewards Affect Organizational concerns – Innovative reward system;Managing misbehaviour:The emergence in Management of the study of misbehaviour – Selected misbehaviours;Stress and Counseling:What is stress – Stress model – Work stressors – Stress outcomes – Stress moderators – Stress prevention and management – Employee counseling – Types of counseling

GROUP BEHAVIOUR AND INTERPERSONAL INFLUENCE: Informal and Formal Groups:Group Dynamics – The nature of informal organizations – Formal groups;Teams and Team Building:Organizational context for teams – Teamwork – Team building;Managing Conflict and Negotiation – Conflict in Organizations – A contemporary perspective on intergroup Conflict – What causes intergroup conflict – The causes of dysfunctional intergroup Conflict – Managing intergroup conflict through Resolution – Stimulating Constructive intergroup conflict – Negotiations – Negotiation tactics – Increasing negotiation effectiveness;Power and Politics:The concept of power – Sources of power – Interdepartmental power – Illusion of power – Political strategies and tactics – Ethics, power and politics – Using power to manage effectively;Empowerment and Participation:The nature of empowerment and Participation – How participation works – Programs for participation – Important considerations in participation;Assertive Behaviour:Interpersonal Orientations – Facilitating smooth relations – Stroking;ORGANIZATIONAL PROCESSES:Communication:The importance of communication – The communication process – Communicating within organizations – Information richness – How technology affects communication – Interpersonal communication – Multicultural communication – Barriers to effective communication – Improving Communication in organizations – Promoting ethical communications;Decision Making:Types of decisions – A Rational Decision-making Process – Alternatives to Rational Decision making – Behavioural influences on decision making – Group decision making – Creativity on group decision making;Leadership:What is leadership – Trait approaches – Behavioural approaches – Situational approaches – Other perspectives, concepts and issues of Leadership – Multicultural leadership – Emerging approaches to leadership;ORGANIZATIONAL DESIGN, CHANGE AND INNOVATION:Organizational Structure and Design:Designing an organizational structure – Division of labour – Delegation of authority – Departmental biases – Span of control – Dimensions of structure – Organizational design models – Multinational Structure and Design – Virtual Organizations;Managing Change andInnovation:Change at work – Resistance to change – Alternative change management approaches – Learning principles in change management – Change agents: forms of interventions – A model for managing organizational change – Diagnosis of a problem – Selection of appropriate methods – Impediments and limiting conditions – Implementing change successfully – Understanding Organizational development;EMERGING ASPECTS OF ORGANIZATIONAL BEHAVIOUROrganizational behaviour across cultures:Conditions affecting multinational operations – Managing International Workforce – Productivity and cultural contingencies – Cross cultural communication

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Course Curriculum

Understanding Organizational Behaviour Details 59:7
Effectiveness in Organizations Details 59:3
Social System and Organizational Culture Details 59:36
Social System and Organizational Culture (Contd.) Details 1:12
Individual differences and work behaviour Details 1:51
Personality Details 56:11
Personality (Contd.) Details 58:52
Attitudes Details 57:52
Attitudes (Contd.) Details 55:36
Attitudes (Contd. ) Details 59:5
Perceptions and Attributions Details 54:32
Perceptions and Attributions (Contd.) Details 59:17
Motivation Details 58:30
Motivation (Contd.) Details 1:1:22
Job Design, Work and Motivation Details 51:37
Job Design, Work and Motivation (Contd.) Details 54:28
Evaluation, Feedback and Rewards Details 58:7
Evaluation, Feedback and Rewards (Contd.) Details 55:39
Managing Misbehaviour Details 54:33
Stress Details 58:22
Counseling Details 54:58
Informal and Formal Groups Details 57:14
Teams and Teambuilding Details 1:2:6
Managing Conflict and Negotiation Details 58:39
Managing Conflict and Negotiation (Contd.) Details 56:33
Power and Politics Details 51:45
Empowerment and Participation Details 1:2:22
Assertive Behaviour and Transactional Analysis Details 1:6:41
Communication Details 56:41
Communication (Contd.) Details 1:2:50
Decision Making Details 59:4
Decision Making (Contd.) Details 47:5
Leadership Details 59:38
Leadership (Contd.) Details 49:4
Leadership (Contd.) Details 1:3:15
Organizational structure and Design Details 57:12
Organizational structure and Design (Contd.) Details 56:30
Organizational structure and Design (Contd. ) Details 57:44
Change and Innovation Details 55:8
Change and Innovation (Contd.) Details 1:2:41
Organizational behaviour across cultures Details 1:4:14

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