Telecommunications, mobile phones.

Lecture Details

httpwww.globalchange.com Future of consumer trends, customers and telecommunications, phone manufacturers, software companies, computers, Need for IT reliability in manufacturing and retail devices, ease of use, simple user interface, better controls, better integration. Technology companies are still letting customers down with scandalously unreliable systems that waste time, are very annoying and kill profitable business. How technology and telecom companies need to improve to win customer loyalty. Comment by Dr Patrick Dixon, keynote conference speaker, after keynote speech in Belgium