Future of Travel Industry.

Other, , Prof. Patrick Dixon

Updated On 02 Feb, 19

Overview

Future travel trends - videos and lectures on future of travel industry by Futurist conference keynote speaker Patrick Dixon. Future of travel, leisure, tourism, hotels, cruise, corporate and business travel trends, hospitality and related issues. Tours, package holidays and vacations, short breaks, city breaks.

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Lecture 11: Future of hotels and hospitality industry how hotels fail their guests and how to be the best hotel in town at almost zero cost. How to run a successful hotel for business travellers.

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Lecture Details

httpwww.globalchange.com Many hotels dont understand travellers. Tired travellers need better service. Hotel problems in reception, checkin, checkout, poor room facilities. How to improve hotel customer service. Speeding up hotel checkin. Problems with payment systems. Wasted time in guest registration and payment for extras. Internet charges should be included as business expense in bill. Simple ways to improve customer satisfaction in hotels. Make sure desk is large enough, with power sockets, high speed internet included, iron and board, fridge with room for own food. Comment by Futurist keynote conference speaker Patrick Dixon.