Future of Insurance Industry

Other, , Prof. Patrick Dixon

Updated On 02 Feb, 19

Overview

Future insurance trends: home insurance, car insurance, auto insurance, business insurance, health and medical insurance. Public liability. Balancing premium with risk. Claims history and call centre claims management. Customer relationship management, renewal rates and premium calculations. Impact of aggregators and online insurance price comparison. Underwriters and underwriting risks, reinsurance market. Wholesale and retail insurance market. New insurance products and services. Conference keynote speaker Patrick Dixon, Futurist trends applied to insurance industry.

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Lecture 3: Trust is the most important thing you sell

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Lecture Details

httpwww.globalchange.com Trust, corporate image, brand, reputational risk, managing public relations. For banks and insurers trust is all you have to sell. Why consumer confidence and client relationship really matters. Why trust and business reputation takes 25 years to build yet can be lost with negative media in a day. Marketing, advertising messages. Negative media coverage. Conference keynote speaker and Futurist Dr Patrick Dixon.