Other, , Prof. Patrick Dixon
Added to favorite list
Updated On 02 Feb, 19
conference keynote speaker on future trends and business, industry, consumers, lifestyles, marketing, management, leadership and motivation. Future of travel, tourism, banks, banking, financial services, energy, real estate, construction, retail, manufacturing, logistics, distribution, environment, sustainabilty, telecommunications, IT, software.
4.1 ( 11 )
httpwww.globalchange.com Call-centre disasters and why customer relationship management is often destroyed by robot answering machines. Reality check. Keeping customer focus. Customer relations. Building customer loyalty and improving customer retention programmes with better customer satisfaction scores. What clients want is better service and after sales support. Industry and manufacturing customer loyalty. Retail and online customers need better staff training. Win customers and improve market share with simple leadership strategies focussed on customer needs. Conference keynote speaker and Futurist Dr Patrick Dixon.
Sep 12, 2018
Excellent course helped me understand topic that i couldn't while attendinfg my college.
March 29, 2019
Great course. Thank you very much.